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Why can’t a student access the survey?

If you have issues accessing a program, a firewall may be blocking access to the site. Check with your IT department to see if they can resolve the issue. You can test your network access at: perts.net/network-test.

Some additions solutions are:

  • Confirm the students email address matches the one in the Roster list

  • Confirm the student has the correct 3-character participation code

  • Suggest the student take the survey in an incognito window or other internet connected device (tablet, laptop, computer)

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